Privacy policy

Privacy Policy

Last updated: August 30, 2025

TireMate Limited (“TireMate”, “we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). TireMate is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We may collect or process the following types of personal information:

  • Contact details: name, email, billing and shipping address, phone number

  • Financial information: credit/debit card info, payment confirmation, transaction details

  • Account information: username, password, preferences, settings

  • Transaction information: items viewed, added to cart, purchased, returned, exchanged, or canceled

  • Communications: messages or inquiries you send us

  • Device and usage information: IP address, browser, device type, interaction with our website

How We Collect Information

  • Directly from you: when you make a purchase, create an account, or contact us

  • Automatically: via cookies and other tracking technologies

  • From service providers: like Shopify, payment processors, or shipping partners

How We Use Your Personal Information

We use your information to:

  • Provide, tailor, and improve the Services

  • Process payments, fulfill orders, and arrange shipping

  • Facilitate returns and exchanges

  • Provide customer support

  • Send marketing communications (if you opt-in)

  • Detect and prevent fraud and secure our Services

  • Comply with legal obligations

Sharing Your Information

We may share your personal information with:

  • Shopify and service providers: for payment processing, order fulfillment, cloud storage, and analytics

  • Marketing partners: for promotions and advertisements (with your consent or opt-out rights)

  • Affiliates or in business transactions: mergers, acquisitions, or legal obligations

  • Legal authorities: as required by law

We do not sell your personal information.

Children’s Data

Our Services are not intended for children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission is 100% secure. We retain your data only as long as needed for business, legal, or contractual purposes.

Your Rights

Depending on where you live, you may have rights to:

  • Access your personal information

  • Correct or update your information

  • Delete your information

  • Receive a copy of your information or transfer it (data portability)

  • Manage your communication preferences

To exercise your rights, contact us at tirematenz@gmail.com. We may need to verify your identity before processing requests.

International Transfers

Your information may be transferred, stored, and processed outside your country. If transferred from the EU or UK, we rely on recognized mechanisms to ensure your data is protected.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this website and update the “Last updated” date.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: tirematenz@gmail.com